Terms &
Conditions.

By accessing or using silver-tiger-450984.hostingersite.com (the "Site"), browsing our content, or placing an order, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms"), our Privacy Policy, and any other policies referenced herein. These Terms apply to all visitors, customers, and other users of the Site.

If you are placing an order on behalf of a company or organisation, you represent that you have authority to bind that entity to these Terms.

These Terms constitute a legally binding agreement between you ("Customer", "you") and Snag Leather ("we", "us", "our"). We reserve the right to update or modify these Terms at any time. Continued use of the Site after any changes constitutes acceptance of the revised Terms.

Snag Leather is an online-first atelier selling premium full-grain leather jackets and leather goods directly to consumers worldwide. We operate exclusively online at silver-tiger-450984.hostingersite.com and do not maintain any physical retail locations.

All orders are processed, fulfilled, and shipped from our fulfilment centres. Our customer support team is reachable at support@silver-tiger-450984.hostingersite.com. We are committed to providing real, human customer service with no automated bots.

We make every effort to display our products as accurately as possible, including photographs, descriptions, dimensions, and material specifications. However, we cannot guarantee that your screen's display of colours and textures perfectly matches the actual product.

All leather jackets and goods sold on silver-tiger-450984.hostingersite.com are made from 100% full-grain leather unless otherwise explicitly stated in the product description. Full-grain leather is a natural material — variations in grain, tone, and texture between individual hides are normal characteristics, not defects.

Natural Material Variations

• Natural grain variations and surface marks are inherent to full-grain leather and are not considered defects.
• Slight colour variation between batches is normal due to the natural dyeing process.
• Full-grain leather develops a natural patina over time — this is a desirable feature, not a flaw.
• Product photographs are representative; exact appearance may vary between individual pieces.

We reserve the right to discontinue, modify, or substitute any product at any time without notice. In the event a product is listed at an incorrect price due to a typographical error, we reserve the right to cancel any orders placed at that price.

All prices displayed on silver-tiger-450984.hostingersite.com are listed in the applicable currency shown at checkout. Prices are subject to change without notice. The price you pay is the price confirmed at the time of your order.

Accepted Payment Methods

• Credit & Debit Cards — Visa, Mastercard, American Express, and other major cards.
• PayPal — available at checkout.
• Any additional payment methods displayed at the time of checkout.

All payments are processed through secure, PCI-DSS compliant payment gateways. We do not store your full card details on our servers. Payment is taken at the time of order placement.

Taxes & Duties

Prices shown may or may not include VAT or applicable taxes depending on your location. International customers are solely responsible for any customs duties, import taxes, or fees imposed by their country's customs authority.

Placing an order on silver-tiger-450984.hostingersite.com constitutes an offer to purchase. Your order is not confirmed until you receive an official Order Confirmation email from us. We reserve the right to refuse or cancel any order at our discretion.

We May Cancel an Order If

• The product is out of stock or discontinued.
• A pricing error has occurred on our website.
• Your payment cannot be verified or is declined.
• We have reason to believe the order is fraudulent.
• The shipping address cannot be serviced.

If we cancel your order, we will notify you by email and issue a full refund to your original payment method within 10 business days.

Order Amendments

If you wish to amend your order (size, colour, address), please contact us immediately at support@silver-tiger-450984.hostingersite.com. We will do our best to accommodate changes, but we cannot guarantee amendments once an order has entered processing or dispatch.

We offer free standard shipping worldwide on all orders with no minimum spend.

Tracking

A tracking number will be sent to your email address once your order has been dispatched. You are responsible for monitoring your shipment using the provided tracking details.

Delivery Issues

• Snag Leather is not liable for delays caused by customs, weather, carrier disruptions, or other events beyond our control.
• It is your responsibility to provide a complete and accurate delivery address. We cannot be held liable for orders lost or delayed due to incorrect address information.
• If your order is returned to us due to failed delivery or non-collection, re-shipping fees may apply.
• Risk of loss and title for products pass to you upon delivery to the carrier.

We want you to love your Snag Leather jacket. If for any reason you are not satisfied, we offer a straightforward return process with no restocking fees.

Return Window

Returns are accepted within 14 days of delivery. Requests received after this window will not be eligible for a return or refund unless the item is proven to be defective.

Return Eligibility

• Item must be unused, unworn, and unaltered.
• All original tags must be attached.
• Item must be returned in its original packaging.
• Item must not show signs of wear, scent, staining, or damage caused by the customer.

How to Initiate a Return

• Email support@silver-tiger-450984.hostingersite.com with your order number and reason for return.
• Wait for written return authorisation and instructions from our team.
• Do not ship the item before receiving written approval.
• Package the item securely and ship using a trackable method.

Return Shipping Costs

Refund Processing

Once we receive and inspect the returned item, your refund will be processed within 10 business days to your original payment method. We do not charge any restocking fee.

Non-Returnable Items

• Items returned after the 14-day window.
• Items that have been worn, washed, altered, or damaged by the customer.
• Items without original tags or packaging.
• Items purchased during a final sale event (where clearly marked).
• Gift cards and store credit.

We accept exchanges for a different size or colour within the 14-day return window, subject to stock availability. To request an exchange, email support@silver-tiger-450984.hostingersite.com with your order number and the item you would like to exchange for.

Once the original item is received and passes our inspection, your replacement order will be dispatched at no additional shipping cost. If your preferred replacement item is out of stock, we will offer a full refund or store credit.

All content on silver-tiger-450984.hostingersite.com — including but not limited to text, images, photographs, product descriptions, logos, graphics, design, code, and branding — is the exclusive intellectual property of Snag Leather or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

You may not copy, reproduce, distribute, publish, display, or create derivative works from any content on this Site without our prior written consent. Unauthorised use of our intellectual property is strictly prohibited and may result in legal action.

• The Snag Leather name, logo, and brand identity are registered or unregistered trademarks.
• Product photography and copy may not be used by third parties without express written permission.
• You may share links to our Site, but you may not frame or mirror our content without permission.

By using our Site, you agree not to engage in any conduct that is unlawful, harmful, fraudulent, or abusive. The following activities are strictly prohibited:

• Placing fraudulent orders or providing false identity information.
• Using the Site for any unlawful purpose or in violation of any applicable law.
• Attempting to gain unauthorised access to our systems, databases, or other customer accounts.
• Transmitting any viruses, malware, or harmful code through our Site.
• Scraping, harvesting, or collecting user data from our Site without authorisation.
• Using our trademarks, brand name, or content without written permission.
• Engaging in any conduct that disparages, defames, or harms the reputation of Snag Leather.
• Reselling our products commercially without prior written agreement.

We reserve the right to terminate your access to our Site and cancel any pending orders if we determine, at our sole discretion, that you have violated these Terms.

Your privacy is important to us. Our collection, use, and handling of your personal data is governed by our Privacy Policy, which forms part of these Terms and is incorporated by reference.

Data We Collect

• Account information — name, email address, password.
• Order information — delivery address, payment method (tokenised), purchase history.
• Communication data — emails, support messages.
• Usage data — browsing behaviour, device type, IP address (via cookies).

How We Use Your Data

• To process and fulfil your orders.
• To communicate order updates, shipping notifications, and support.
• To improve our website, products, and customer experience.
• To send marketing communications where you have given consent (opt-out available).

We do not sell your personal data to third parties. You may request access to, correction of, or deletion of your personal data at any time by contacting support@silver-tiger-450984.hostingersite.com.

The Site and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the Site will be error-free, uninterrupted, or free of viruses or other harmful components.

• We do not guarantee the accuracy or completeness of any information on the Site.
• Product descriptions are provided in good faith but we cannot guarantee they are entirely accurate at all times.
• We are not responsible for any errors or omissions in product listings, pricing, or availability.
• Links to third-party websites are provided for convenience only; we are not responsible for their content or practices.
• We reserve the right to modify, suspend, or discontinue the Site at any time without notice.

To the fullest extent permitted by applicable law, Snag Leather shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or other intangible losses, arising out of or in connection with:

• Your access to or use of (or inability to access or use) the Site.
• Any conduct or content of third parties on the Site.
• Any products purchased through the Site.
• Unauthorised access to or alteration of your data.
• Shipping delays or carrier errors beyond our control.

In no event shall our total liability to you for any claim exceed the amount you paid to us for the specific order giving rise to the claim.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for consequential damages. In such cases, our liability shall be limited to the maximum extent permitted by applicable law.

You agree to defend, indemnify, and hold harmless Snag Leather and its officers, directors, employees, agents, and partners from and against any claims, damages, obligations, losses, liabilities, costs, and expenses (including legal fees) arising from:

• Your use of the Site or any products purchased from us.
• Your violation of these Terms or any applicable law.
• Your violation of any third-party rights, including intellectual property rights.
• Any content you submit through our Site or communication channels.

These Terms and any disputes arising out of or related to them or your use of the Site shall be governed by and construed in accordance with applicable international commercial law and the laws of the jurisdiction in which Snag Leather operates, without regard to conflict of law principles.

We encourage you to contact us first at support@silver-tiger-450984.hostingersite.com to resolve any dispute informally before pursuing formal legal proceedings.

Snag Leather reserves the right to modify, update, or replace these Terms at any time by posting the revised Terms on our Site. The date of the most recent revision will be indicated at the top of this page.

It is your responsibility to review these Terms periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated Terms.

• Minor editorial changes may be made without notice.
• Material changes affecting your rights will be communicated with at least 7 days' notice where possible.
• If you do not agree with updated Terms, you should discontinue use of the Site.

If you have any questions, concerns, or requests relating to these Terms and Conditions, your order, or your data, please contact us:

• Email: support@silver-tiger-450984.hostingersite.com
• Website: silver-tiger-450984.hostingersite.com
• Support Hours: Monday – Friday, 9:00 AM – 6:00 PM EST (email support available 24/7)
• Response Time: We aim to respond to all enquiries within a few hours during business hours.